Lithium Social Web Mobile is the companion app for Lithium Social Web (LSW). Use your existing LSW credentials to access your account via the mobile app.
A massive 42% percent of social customers expect a response in just one hour. Go beyond just meeting customer expectations by providing the best customer care to create loyal customers and advocates for your brand.
Lithium Social Web is a social engagement platform that enables organizations to respond to posts across social channels such as Facebook, Twitter, Lithium Communities, Google+, and other social destinations. With Lithium Social Web Mobile, you can engage with your customers across these social channels anytime and from anywhere.
Use Lithium Social Web (LSW) Mobile to engage right from your iPhone including:
- Browse available conversations by Smart View and/or Work Queue
- Claim and respond to conversations
- Manage conversations in your queues
- Manage approvals
- Provide support to agents that request help
- Subscribe to conversation notifications
Download Lithium Social Web Mobile today.